Every company faces defining moments. For Matrix Construction Services, one of the most critical came five years into our journey, when COVID-19 changed the landscape of multifamily construction overnight.
When the Calls Stopped Coming
Matrix was growing steadily, managing projects across Dallas–Fort Worth and beyond. Then the pandemic hit. In just eight working days, nearly 80 percent of active projects shut down. Calls that once confirmed steady work turned into cancellations.
For a general contractor, that level of disruption could have spelled disaster. Instead, it became a turning point.
Adapting as an Essential Service
As an essential business, Matrix stayed open. But staying open meant more than keeping jobs going. It meant reorganizing, becoming more efficient, and strengthening the services we could self-perform.
Our crews expanded their capabilities in remediation, reconstruction, and facility maintenance. What could have been a setback became an opportunity to sharpen skills, streamline operations, and reinforce the foundation that would carry Matrix forward.
A Culture of Resilience
What truly carried us through was our people. The Matrix team embraced a “find a hole, fill a hole” mentality, stepping in wherever needed to keep jobs moving and to support one another. That teamwork turned uncertainty into momentum and strengthened a culture built on resilience and accountability.
Looking Back, Building Ahead
Ten years later, COVID is remembered not only as a challenge but as a test of who we are. It proved our ability to adapt, endure, and continue growing in an industry where change is constant.
For multifamily property owners and managers, that resilience matters. It means working with a contractor who can be counted on, whether the project calls for mitigation, demolition, reconstruction, or long-term facility maintenance.
At Matrix Construction Services, we don’t just repair and rebuild properties. We build trust, strengthen partnerships, and deliver results through every challenge.
Watch our video to see more of the Matrix story and how we continue building stronger together.